To further embody our mission of sustainability, we only ship through USPS. Their (currently gas-consuming) trucks are driving the same route daily, regardless of your order. Adding another package to their route just makes the trip more efficient. Shipping through private mail carrier services adds stops and usually distance to their routes, often for a single package. We reduce carbon emissions on every order by supporting the United States Postal Service with our business.
You can expect your online order to be processed out the door in 3 business days or fewer (though usually same-say), and shipping times are subject to USPS mail fluctuations (as we learned in COVID). You'll receive a shipping confirmation email with the specifics.
We offer next-day, contact-free delivery for orders to households within Asheville, NC area codes 28801-28806. Orders placed before 2 PM will be delivered the next day. Depending on availability, orders after 2 PM may be delivered on the second day following the placing of the order.
In the past, we have been able to offer bicycle delivery around Asheville. However, the company providing that service has ceased operations.
Selecting "Local Pickup" when you check out is a free "service" that can add a bit of simplicity to your day. No need to risk forgetting an item, when you can shop 24/7 and come pick it up later. Local Pickup orders must be picked up within 1 month of being marked as ready to pick up (you'll get an email notification as soon as it's ready!). Any orders remaining after 1 month will be forfeited back to Ware, and no refund will be issued. Please reach out to us if you have a delay in picking up your order, and we'll be happy to make arrangements!